odds69 Privacy Policy

This Privacy Policy ("Policy") describes how the odds69 platform collects, processes, stores and protects the personal information of its users. When you use the odds69 website, mobile application or other services, you are considered to have accepted the terms of this Policy. We place the highest importance on your privacy and are committed to keeping your data secure.

odds69 is a secure and reliable online betting and casino platform. We use SSL encryption technology to keep all your personal and financial information protected. Please read this Privacy Policy carefully and contact us if you have any questions.

1. Types of Information Collected

To create an account and use services on odds69, we may collect the following types of information:

1.1 Information You Provide Directly

When you register, verify your account or contact us, you voluntarily provide the following information:

• Full name and date of birth
• Email address and mobile number
• Address and nationality
• National ID card or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay or bank account details)

1.2 Automatically Collected Information

The following information may be collected automatically while using our platform:

• IP address and device information
• Browser type and operating system
• Login date, time and session information
• Game play history and betting activity
• User behaviour data collected through cookies and tracking technologies

1.3 Information Received from Third Parties

If required for identity verification, fraud prevention or legal compliance, we may collect information about you from trusted third parties.

2. Purpose of Using Information

Collected information is used only for lawful and specific purposes. odds69 uses your information for the following reasons:

• To complete account creation, management and verification
• To process deposits and withdrawals
• To provide gaming services, bonuses and promotions
• To prevent fraud, money laundering and other illegal activities
• To provide customer support services
• To meet legal obligations
• To improve the platform and provide a personalised experience
• To ensure responsible gaming and identify addiction risks

3. Data Storage and Security

Keeping your personal information secure is our highest priority. odds69 has put the following security measures in place:

3.1 Technical Security

• Industry-standard SSL/TLS encryption technology is applied to all data transfers.
• Financial information is stored in a separate encrypted environment.
• Firewalls and access controls are active to prevent unauthorised access.
• Regular security audits are conducted.

3.2 Organisational Security

• Only authorised staff can access the minimum necessary information.
• All staff work under strict confidentiality agreements.
• Staff receive regular training on data protection.

3.3 Retention Period

We retain your information for as long as your account is active or as needed to provide services. Where legal obligations require certain information to be kept for a specified period, that requirement will be followed.

4. Sharing Information with Third Parties

odds69 does not sell, rent or exchange your personal information. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Information may be shared with trusted partners for payment processing, identity verification and technology services. These partners work under strict confidentiality agreements and may use your information only for the specified purpose.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from government authorities or applicable laws. Any such disclosure will always be carried out within the limits of the law.

4.3 Fraud and Security

Information may be shared with relevant authorities or industry bodies to prevent fraud, combat money laundering and ensure the security of the platform.

5. Cookie Policy

Cookies and similar tracking technologies are used on the odds69 website. Cookies are small data files stored on your device that improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Essential for the core functionality of the platform. Disabling these will prevent the service from working properly.
• Functionality Cookies: Remember your preferences and settings, such as language preference.
• Analytics Cookies: Used to analyse and improve the performance of the website.
• Security Cookies: Help detect and prevent fraud.

5.2 Cookie Controls

You can control most cookies by changing your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.

6. User Rights

You have the following rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you can request deletion of your information, though this may not be possible where legal obligations apply.
• Right to Restrict Processing: In certain cases you can request that processing of your information be restricted.
• Right to Data Portability: You can request your information in a structured and readable format.
• Right to Object: You can object to the processing of your information for specific purposes.

To exercise any of the above rights, contact us at [email protected] or directly through live chat. We will try to respond to your request in a timely manner.

7. Protection of Minors' Information

odds69 is for users aged 21 and above only. We do not intentionally collect personal information from any minor. An age verification process must be completed when registering for our services.

If we become aware that a minor's information has been collected, we will immediately close the relevant account and delete the information. If a parent or legal guardian believes their minor child has registered on our platform, please contact us without delay.

8. International Data Transfers

Providing our services may require information to be stored or processed on servers located outside Bangladesh. In the case of such transfers, we ensure that the information is handled in accordance with the security standards described in this Privacy Policy and that appropriate security measures are maintained.

9. Changes to the Privacy Policy

odds69 reserves the right to change this Privacy Policy at any time. For significant changes we will post a notice on the website and inform you at your registered email address. The updated policy will take effect from the date of publication. We recommend that you visit this page regularly to stay informed about the latest policy.

Continued use of our platform after any changes indicates that you have accepted the updated Privacy Policy.

10. Links to Other Websites

Our platform may contain links to third-party websites. These websites have their own privacy policies and are outside our control. We are not responsible for the privacy practices of those websites. We therefore recommend that you read the privacy policy of any third-party website before visiting it.

11. Protection of Payment Information

odds69 takes special care to ensure the security of financial transactions. For transactions through bKash, Nagad, Rocket and Upay, we never store any password or PIN. All financial data is processed in encrypted form. The minimum deposit is ৳100 and the minimum withdrawal is ৳800. Withdrawals are generally completed within 10 to 45 minutes.

To protect your financial security, we ask that you do not share your account login details with anyone and that you notify us immediately through live chat if you notice any suspicious activity.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us. Our privacy team will respond to your request in a timely manner.